How It Works
STEP 1
Get Your Jewelry to The Pearl Girls
OPTION A
Come see us!
OPTION B
Mail Pearls Directly to The Pearl Girls:
548 Hawthorne Ave, Athens, GA 30606
OPTION C
Order a Jewelry Return Kit
We will mail you a box, packaging materials, a form and a return shipping label. That will save you a trip to the post office! **Most people choose this option **
STEP 2
We Count, Document and Photograph
When your jewelry arrives, we document exactly what you have sent us on our intake form. We also count your beads and pearls and we photograph all your jewelry.
STEP 3
Consultation, Design, Estimate
Some repair jobs are super easy, you just want to fix what is broken. Some designs are more complex... Do you want to lengthen, shorten, redesign and more.
After we work with you and our design team to determine exactly what you want, we will send you an estimate for your repair.
STEP 4
We Get to Work
Once you approve of our estimate, we get to work on your beads and gems!
Our Head of Production locks up your jewelry in preparation for our repair staff. When the designated repair person comes in, she chooses your repair, completes your repair, recounts the number of beads or pearls, photographs your piece and then locks it back up.
STEP 5
Pay for Repair
Our office manager pulls your jewelry, calls or emails you for payment.
STEP 6
We Return Your Jewelry
After you pay, we package your jewelry in its original packaging and mail it back to you, making sure it is insured to your specification.
We know you will be thrilled!!
